Top 10 IT outsourcing service providers in 2019
Accenture, TCS, and Cognizant remain atop an IT service provider market marked by a return to growth, according to Everest Group’s fourth annual rankings.
View Article15 SLA mistakes IT leaders still make
IT leaders should avoid these pitfalls when partnering with IT service and cloud partners to drive business value.
View ArticleTitans of outsourcing: Sizing up the top 10 GSIs
Everest Group’s annual ranking of the top IT service providers saw some movement this year compared to last, but one thing that remained unchanged was Accenture’s place at the top of the list.
View Article9 outsourcing myths debunked
Outsourcing has evolved — and so too have misconceptions about what makes a successful sourcing partnership in a world remade.
View Article7 hot IT outsourcing trends — and 7 going cold
The days of low-cost commodity outsourcing are over. Today’s IT organisations seek stronger strategic partnerships based on value-generating strategies, structures, and incentives.
View Article7 ways CIOs can curb costs before recession hits
With CEOs anticipating recession, IT leaders need to take proactive steps by reassessing contracts, tech portfolios and projects lists before CFOs come for their budgets.
View ArticlePartners must respond as customer-centric CIOs move beyond the SLA
Experience level agreements (XLAs) are gaining traction as key performance metrics for IT orgs delivering solutions to customers and employees alike.
View Article5 tips for CIOs to survive outsourcing inflation
IT services costs are rising, in large part due to global talent shortages and shifting economic forces. Here’s how CIOs can keep costs in check.
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